(03) 9722 9888

Patient Information

About Churinga Medical Centre

The practice has been established and serving the local community in Churinga for 22 years and is fully accredited as meeting RACGP standards by AGPAL accreditation and quality improvement assessment organisation.

The practice was originally located in the Churinga Village Shopping Centre, but relocated to a new purpose built facility 10 years ago which has allowed us to grow and continue providing medical services of the highest standard.

Our new specialist rooms next door create a true medical hub, improving accessibility and service availability for all of our patients.

Wheelchair access to the surgery is available, please phone ahead if you have any special needs.

Fees

This is a private practice and payment is expected on the day of consultation. The usual out of pocket expense for a GP visit is approx $20 – $30 depending on the type of consultation. Procedures may incur a greater out of pocket expense. Children under 16 years of age will all be bulk billed.  The clinic provides a bulk billing facility for Centrelink Pension and Health Care Card Holders card holders. People who do not bring in a valid card will be billed privately. Babies not registered with Medicare will be billed privately. Please do not hesitate to ask for the fees associated with seeing Psychologists or Physiotherapist.

Saturday Morning Billing –  All patients over the age of 16 will be billed privately on a Saturday morning.  We do not recognise pension or health care cards on Saturdays.

New Patient Form

New patient’s may choose to fill out the New Patient Form before they come to the clinic to save time. Click the button below to download the Churinga New Patient Form in PDF format.

Patient Feedback: Praise or Complaints

If you are unhappy with any aspect of your care you receive from this practice, we are keen to know about it. Please feel free to talk to your doctor, practice manager or receptionist about any problems you have within the service we provide. We believe that problems are best dealt within the practice however we can refer you to a third party.

Repeat Prescriptions and Referrals

It is a policy of the clinic that all patients are required to make an appointment to see a doctor to obtain either a referral or prescription.

Results Follow-Up

It is policy of this practice that all patients return to the practice for all results unless directed otherwise by the Doctor. Follow up appointments are usually made for patients at the time of initial consultation. All privacy procedures are adhered to when dealing with all patient’s information.

Patients with clinically significant results are placed on the recall list. A total of three phone calls are made in an attempt to contact the patient, if unsuccessful a letter is sent to the patient’s home address by registered mail.

After Hours

My Home GP – Bulk billed After Hours Home Visiting Doctors  24/7 Phone Support.-  For problems that require urgent medical attention or home visits. Phone 1300 968 737.  Information relating to these clinics is automatically sent to the surgery the next day. A recorded message with all the after hours information is available by telephoning the practice on 9722 9888.

Facilities For People with a Disability

Wheelchair access is available. Please discuss any special needs with the receptionist or your doctor.

Privacy Policy

The privacy of our patient’s is a top priority. Click to download information on your privacy rights with us.

Let’s connect

Questions, comments (or anything else)…

}

Opening Hours

Mon-Fri 8:00 – 6:00
Sat 8:30 – 12:00
Sun CLOSED

LOCATION

465 Mt Dandenong Road, Kilsyth
VIC 3137

Churinga Medical Centre ©  2017